Cammy Support
Need help with Cammy? We respond to every support request within 2 business days.
Email us:
Content and behavior reports submitted inside the app are reviewed within 24 hours. See the Community Guidelines for details.
Common questions
- Can't sign in? Cammy uses a one-time code sent to your phone (or email, if you chose email sign-in). If the code doesn't arrive, wait 60 seconds and tap Resend. Still having trouble? Email us from the address on your account.
- How do I report a user, Edit, video, or photo? Open the item in the app, tap the flag icon (or the "•••" menu on a profile), pick a reason, and submit. Our team reviews reports within 24 hours and takes action within 48 hours when a violation is confirmed.
- How do I block a user? Go to their profile → tap "•••" in the top-right → Block user. Blocked users disappear from your public profile views and can't join events you host. Manage your blocks at Profile → Settings → Blocked Users.
- How do I leave an event? Open the event → event menu → Leave event. Your contributions stay for other participants; you simply lose access.
- How do I delete my Cammy account? Profile tab → Settings → Delete Account. This removes your account and associated data. Some data may be retained for legal or backup reasons — see the Privacy Policy for details.
- Problem with a purchase? Open any event you host → Uploader Slots → Restore Purchases. If that doesn't resolve it, email us with the purchase date and the event name. Store-billed refunds are handled by Apple; see our Refund Policy.
- I think my content was removed by mistake. Email us with the content details (event name, when you uploaded it) and we'll review. We may or may not restore content depending on the circumstances.
- Copyright complaint? Use our DMCA Policy to submit a takedown notice.
More resources
- Privacy Policy — what data we collect and how we use it
- Terms of Service — rules for using Cammy
- Community Guidelines — content standards and how reports are handled
- DMCA Policy — copyright takedown procedure
- Refund Policy — in-app purchase rules
- EULA — end-user license agreement
Mailing address
CAMMY LLC
1738 SW 57th Ave
Unit # A505
Miami, FL 33155
United States