Refund & Cancellation Policy
Effective: July 10, 2026
This Refund Policy explains how refund requests are handled for purchases made in connection with Cammy. Platform providers such as Apple, Google, and their billing partners may control billing, cancellation, restoration, and refund decisions for in-app purchases made through their stores.
1. Store-Billed Purchases
If you make a purchase through the Apple App Store, Google Play, or another authorized in-app billing channel, your purchase is governed first by that platform's billing and refund rules. Cammy does not control those store policies and generally cannot issue, reverse, or force store refunds ourselves. You must submit refund requests for store-billed transactions through the platform where the purchase was made unless applicable law requires otherwise.
2. Current Paid Features
Cammy's paid features currently include Cammy Unlimited, an auto-renewing subscription; consumable credit packs that add AI Edit credits to your account; and one-time event passes that unlock additional hosting benefits for a single event. The exact products, names, benefits, and prices available to you depend on your app store, your region, and your app version, and may change over time. One-time purchases and credits are generally treated as consumed or committed once the purchase is accepted by the billing platform and the corresponding benefit is credited, queued for crediting, or otherwise reserved for your event or account.
Auto-renewing subscriptions. Cammy Unlimited is billed through your app-store account at the price and interval shown at the time of purchase, and automatically renews for the same interval unless you turn off auto-renewal at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends. You can view, manage, or cancel a subscription in your app-store account settings; deleting the app does not cancel a subscription. Any unused portion of a free trial is forfeited when you purchase the related subscription. Prices may change with notice as permitted by the app store and applicable law.
3. No Refunds for Used, Credited, or Consumed Purchases
Except where required by law, we do not provide refunds for:
• one-time purchases that have already been credited, fulfilled, consumed, used, or partially used;
• purchases where the relevant benefit has been applied to an event, account, entitlement, or usage counter;
• dissatisfaction with collaborative activity, invite acceptance, event participation levels, content visibility, user behavior, or creative outcomes produced through the app;
• shared event media, exports, Edits, or event outcomes that depend on user-provided media or user activity rather than a verified billing error on our side.
4. Limited Exceptions
If permitted by the billing platform and applicable law, we may consider supporting a refund request or directing you to the proper billing channel in limited situations such as:
• duplicate charges;
• a verified technical billing error that caused you to be charged but never credited;
• a charge shown as completed where the purchase was not fulfilled after reasonable processing time and troubleshooting;
• other circumstances where a refund is required by applicable consumer-protection law.
5. Processing and Restoration
Some purchases may be processed asynchronously through third-party billing and webhook systems before the purchased benefit appears in Cammy. A temporary processing delay does not by itself mean you are entitled to a refund. Where restoration is supported by the billing platform and the product, you should use the available restore or account-recovery flow before requesting a refund.
6. Contact
For billing questions or to report a suspected duplicate charge or failed fulfillment, contact us at
[email protected] CAMMY LLC
1738 SW 57th Ave
Unit # A505
Miami, FL 33155